Frequently Asked Questions
- What payment sources do you accept?
- Does my loved one ever have to move?
- Is transportation to doctor's appointments and outings an extra charge?
- How often do you go on outings?
- When are your visiting hours?
- Can I bring my pets in to visit?
- Can my loved one bring pets into the facility to live?
- Can I bring food into the facility or use the kitchen?
Most private Long Term Care Insurance policies will pay for the care at Tore's Home®. When private resources are depleted Tore's Home® has set aside several beds for residents who qualify for Medicaid reimbursement. Residents with limited resources must prequalify to enter Tore's Home®'s Medicaid Program prior to admission.
Medicare will cover most charges incurred if the resident has a skilled need that requires a Registered Nurse or a Physical Therapist. These skilled professionals will come to the facilities or Tore's Home® will transport the residents to Transylvania Community Hospital's Outpatient department to have such tasks performed.
Since we opened our facility in 1996 we have never asked anyone to leave because they required too much care. There may be situations where our rules and regulations will not allow us to keep somebody until the end. However, we have done this work since 1996 and we have never had a resident who had to permanently leave the facility due to extensive care.
However, our policy is that if a resident starts requiring extra heavy care and is no longer mentally competent we reserve the right to move this resident to another Tore's Home® facility that has residents at similar care level.
We do not charge extra for transportation to doctor's appointments and outings. We provide labor and transportation. The residents pay for any extra charges incurred with these outings. For example, if we go to the movies the residents pay for their own and staff's tickets. Tore's Home® will pay for transportation and wages for staff.
Unless we have emergencies we go on outings at least once per week. We typically go more. Our rules and regulation requires us to do outings at a minimum of one outing every two months so we definitely exceed this requirement.
Family and friends can visit any time.
Yes, please do. Pets are great therapy.
Yes, we will allow certain pets to live in the facility. Contact us for more detailed information.
Yes, please bring special foods that your loved one enjoys eating. Our kitchen is yours except for when we are preparing meals for our residents. Also, remember our residents can help themselves to snacks any time unless we have doctor's orders to the contrary.